Canon G3900 problem code 5B00 mean the waste ink counter overflow, you need to reset Canon G3900 Waste Ink Counter (clear Waste Counters). The printer will blink as follow: Orange light – 7 times. Alternatively Green (Power) and Orange.
And OS show problem “SupportCode: 5B00” like this:
This problem means Canon G3900 printer Waste Ink Counter is overflowed and it must be reset
As more and more ink spills take place on your Canon G3900 printer’s ink cartridges, because of proper ink cartridge and also continuous ink system installation, the 5B00 problem message could be more likely to appear on your Canon G3900 printer.
Solution for this problem is reset Canon G3900 printer by WIC Reset Utility tool.
New WIC Reset Utility supports Canon G3900 printer now. Please always use latest WIC Version!!
Download WIC Reset Utility – Download Canon G3900 resetter
Download the LATEST version of the WIC reset utility here:
For Windows OS – http://resetkey.net/tools/wicreset.zip
For MAC OS – http://resetkey.net/tools/iWIC.zip
Mirro link here: http://resetkey.net/download
To reset Canon G3900 5B00 Waste Ink Counter Error – You have to PUT CANON PRINTER IN SERVICE MODE!
Then use WIC Reset Utility Tool with the Reset Key to reset your Canon G3900 printer. It takes less then 1 minute!
Start reading previous to reset Canon G3900 5B00 problem:
If for some reason You can’t put Your Canon G3900 printer in SERVICE MODE – You will be NOT ABLE to perform RESET!
If You used Canon Service Tool such as ST V3400, V4200 etc… – The printer will never be able to get in Service Mode from then on.
Therefore the only solution to fix the error is to replace or reprogram EEPROM Chip on printers main board.
If You cant put printer in Service Mode – You dont need to pay for Reset Key – it will not work.
How to put Canon G3900 printer in service mode
Step 1: Turn off Canon G3900 printer
Step 2: Press and hold printer’s RESET button
Step 3: Press and hold printer’s POWER button.
Step 4: Released Canon G3900 printer’s RESET button, POWER still pressed
Step 5: Press and released Canon G3900 printer’s RESET button 5 times
Step 6: Released Canon G3900 printer’s POWER button:
Now, Canon G3900 printer on SERVICE MODE condition. In this condition, computer detect found new hardware.
Step 7: When OS detect FOUND NEW HARDWARE, wait about 20 seconds and press CANCEL
How exactly to reset Canon G3900 printer 5B00 Waste Ink Counter problem
After put Your Canon G3900 printer in SERVICE MODE, please follow this instruction to reset Canon G3900 printer.
Step 1: Download latest WIC Reset Utility tool with above link (or here).
Step 2: Buy Canon G3900 Waste Ink Counter Reset Key here: Buy WIC Reset Key – Only $8.99
Step 3: Run WIC Reset, click on “Clear Waste Counters” button, read the check list, if all good, click “Yes” to continue reset Canon G3900 Waste Counter:
Step 4: Enter the Canon G3900 reset key
You will receive a “Congratulations” message if everything ok.
Now check Canon G3900 printer status in Control Panel, If it shows “Printer is online“, your Canon G3900 printer is ready to print – no errors – no waste Counters Overflow.
You can watch clip tutorial – How to PUT PRINTER IN SERVICE MODE and Reset Canon G3900 printer 5B00 problem:
I hope this guide useful. Thanks