Canon TR8500 Series error code 5B00 mean the waste ink counter overflow, you need to reset Canon TR8500 Series Waste Ink Counter (clear Waste Counters). The printer will blink as follow: Orange light – 7 times. Alternatively Green (Power) and Orange.
And computer appear problem “SupportCode: 5B00” like this:
This problem means Canon TR8500 Series printer Waste Ink Counter is overflowed and it must be reset
As more and more ink spills take place on your own Canon TR8500 Series printer’s ink cartridges, because of proper ink cartridge and also continuous ink system installation, the 5B00 error message could be more likely to appear on your own Canon TR8500 Series printer.
Solution for this problem is reset Canon TR8500 Series printer by WIC Reset Utility tool.
New WIC Reset Utility supports Canon TR8500 Series printer now. Please always use latest WIC Version!!
Download WIC Reset Utility – Download Canon TR8500 Series resetter
Download the LATEST version of the WIC reset utility here:
For Windows OS – https://resetkey.net/tools/wicreset.zip
For MAC OS – https://resetkey.net/tools/iWIC.zip
Mirro link here: https://resetkey.net/download
To reset Canon TR8500 Series 5B00 Waste Ink Counter Error – You need to PUT CANON PRINTER IN SERVICE MODE!
Then use WIC Reset Utility Tool with the Reset Key to reset your Canon TR8500 Series printer. It takes less then 1 minute!
Read before reset Canon TR8500 Series 5B00 error:
If for reasons uknown You can’t place Your Canon TR8500 Series printer in SERVICE MODE – You will be NOT ABLE to perform RESET!
If You used Canon Service Tool such as ST V3400, V4200 etc… – The printer will never be able to enter Service Mode after that.
So the only solution to resolve the error is to replace or reprogram EEPROM Chip on printers main board.
If You cant put printer in Service Mode – You dont need to pay for Reset Key – it will not work.
How to put Canon TR8500 Series printer in service mode
Step 1: Turn off Canon TR8500 Series printer
Step 2: Press and hold Canon TR8500 Series printer’s RESET button
Step 3: Press and hold printer’s POWER button.
Step 4: Released printer’s RESET button, POWER still pressed
Step 5: Press and released Canon TR8500 Series printer’s RESET button 5 times
Step 6: Released printer’s POWER button:
Now, Canon TR8500 Series printer on SERVICE MODE condition. In this condition, computer detect found new hardware.
Step 7: When computer detect FOUND NEW HARDWARE, wait about 20 seconds and press CANCEL
How exactly to reset Canon TR8500 Series printer 5B00 Waste Ink Counter error
After put Your Canon TR8500 Series printer in SERVICE MODE, please follow this instruction to reset Canon TR8500 Series printer.
Step 1: Download latest WIC Reset Utility tool with above link (or here).
Step 2: Buy Canon TR8500 Series Waste Ink Counter Reset Key here: Buy WIC Reset Key – Only $8.99
Step 3: Run WIC Reset, click on “Clear Waste Counters” button, read the check list, if all good, click “Yes” to continue reset Canon TR8500 Series Waste Counter:
Step 4: Enter the Canon TR8500 Series reset key
You will receive a “Congratulations” message if everything ok.
Now check Canon TR8500 Series printer status in Control Panel, If it shows “Printer is online“, your Canon TR8500 Series printer is ready to print – no errors – no waste Counters Overflow.
You can watch video tutorial – How to PUT PRINTER IN SERVICE MODE and Reset Canon TR8500 Series printer 5B00 problem:
I hope this post helpful. Have a nice day!