Canon G2800 problem code 5B00 mean the waste ink counter overflow, you have to reset Canon G2800 Waste Ink Counter (clear Waste Counters). The printer will blink as follow: Orange light – 7 times. Alternatively Green (Power) and Orange.
And OS show up problem “SupportCode: 5B00” like this:
This error means Canon G2800 printer Waste Ink Counter is overflowed and it must be reset
As increasingly more ink spills happen on your Canon G2800 printer’s ink cartridges, due to proper ink cartridge or continuous ink system installation, the 5B00 problem message will be more likely to appear on your Canon G2800 printer.
Solution for this problem is reset Canon G2800 printer by WIC Reset Utility tool.
New WIC Reset Utility supports Canon G2800 printer now. Please always use latest WIC Version!!
Download WIC Reset Utility tool – Download Canon G2800 resetter
Download the LATEST version of the WIC reset utility here:
For Windows OS – https://resetkey.net/tools/wicreset.zip
For MAC OS – https://resetkey.net/tools/iWIC.zip
Mirro link here: https://resetkey.net/download
To reset Canon G2800 5B00 Waste Ink Counter Error – You should be PUT PRINTER IN SERVICE MODE!
Then use WIC Reset Utility Tool with the Reset Key to reset your Canon G2800 printer. It takes less then 1 minute!
Read previous to reset Canon G2800 5B00 error:
If for reasons uknown You can’t put Your Canon G2800 printer in SERVICE MODE – You will be NOT ABLE to perform RESET!
If You used Canon Service Tool such as ST V3400, V4200 etc… – The printer will never be able to enter Service Mode from then on.
Therefore the only way to resolve the issue is to change or reprogram EEPROM Chip on printers main board.
If You cant put printer in Service Mode – You dont should be pay for Reset Key – it will not work.
How to put Canon G2800 printer in service mode
Step 1: Turn off Canon G2800 printer
Step 2: Press and hold printer’s RESET button
Step 3: Press and hold printer’s POWER button.
Step 4: Released printer’s RESET button, POWER still pressed
Step 5: Press and released Canon G2800 printer’s RESET button 5 times
Step 6: Released Canon G2800 printer’s POWER button:
Now, Canon G2800 printer on SERVICE MODE condition. In this condition, computer detect found new hardware.
Step 7: When computer detect FOUND NEW HARDWARE, wait about 20 seconds and press CANCEL
How exactly to reset Canon G2800 printer 5B00 Waste materials Ink Counter problem
After put Your Canon G2800 printer in SERVICE MODE, please follow this instruction to reset Canon G2800 printer.
Step 1: Download latest WIC Reset Utility tool with above link (or here).
Step 2: Buy Canon G2800 Waste Ink Counter Reset Key here: Buy WIC Reset Key – Only $8.99
Step 3: Run WIC Reset, click on “Clear Waste Counters” button, read the check list, if all good, click “Yes” to continue reset Canon G2800 Waste Counter:
Step 4: Enter the Canon G2800 reset key
You will receive a “Congratulations” message if everything ok.
Now check Canon G2800 printer status in Control Panel, If it shows “Printer is online“, your Canon G2800 printer is ready to print – no errors – no waste Counters Overflow.
You should watch clip tutorial – How to PUT PRINTER IN SERVICE MODE and Reset Canon G2800 printer 5B00 error:
I hope this guide useful. Thanks